Privacy Policy
Version 2026-09-25Interim, under legal reviewContact theCoderSchool
Creator Hub (creatorshub.app) is run by theCoderSchool for the members of its classes and its staff. This page says what the site collects and what happens to it.
Who uses the site
- Members sign in with a username and password that the centre helps them set up. The
username is the local part of a synthetic address on
class.creatorshub.app; it is not a real mailbox and we never collect a member's email address. - Staff (instructors and admins) sign in with Google, by invitation from the centre only.
What we collect about a member
| Data | Why | Who can see it |
|---|---|---|
| First and last name | So an instructor knows whose work is whose and can match rewards to the right member | The member's instructor and the centre's administrators only |
| Username | Signing in | The member and staff |
| Nickname (generated at random, like @PixelLlama30; never based on the member's name) | The only name other members see | Friends the member chose, the class leaderboard if in the top five, staff |
| Avatar: an icon, colour and any earned frame or background picked from a set | Personalisation | Friends, the class leaderboard, staff |
| Display settings (accent colour, theme, text size, motion and sound preferences) | So the site looks the same on every computer | The member, staff |
| Achievements, earned items and reward requests | Ranks, badges and rewards | The member, friends (badges and earned items), staff |
| Class-rules acknowledgement (which version of the class rules the member agreed to at sign-up) | Record of the rules | The member, staff |
| Instructor note | Progress notes an instructor writes | Staff only |
| Last-active time | So the centre can spot inactive accounts | Staff only |
| Lesson progress and XP | Progress tracking, ranks, certificates | The member, friends, the class leaderboard (top five by nickname, XP only), staff |
| Centre-owned tool login (optional) | Some courses use an account on another company's tool; the centre creates and owns it and may assign it to a member | The member it is assigned to, and staff. The password is stored encrypted, and each time it is shown the site records who asked |
We do not collect a member's email, phone number, home address, location, date of birth, age, gender or photo, and we keep no consent record. Other members never see a member's name, and never see who else is in their class: only a top-five leaderboard of nicknames, and the nicknames of friends the member has chosen.
If a course is bought online, the payment is taken by Stripe, which handles the card. We keep an order record (course, amount, date, Stripe reference and the payer's email) for accounting; the site never sees the card. Online purchase is not switched on today.
What we do not do
- No advertising.
- No analytics and no third-party trackers.
- No sale or sharing of data for anyone else's use.
- No chat between members. The only member-to-member action is becoming friends, which needs both members to type each other's nickname.
Where data lives
Data is stored with Firebase / Google Cloud in the United States, which processes it on our behalf. The only third-party cookie on the site is Google reCAPTCHA Enterprise, used to tell real browsers from automated abuse (Firebase App Check). See What this site stores for the full list of cookies and browser storage.
Course access
Lessons are gated by enrollment so that progress is tracked per member and per course. The gate is an enrollment control for progress tracking, not a security boundary: lesson content itself is not secret.
Consent
Creator Hub does not record consent, age or date of birth. Enrollment, including any permission the centre asks for, happens at the centre, outside this site.
Your rights
A member, or someone authorised to act for them, can ask, in person at the centre, to see, correct or delete the member's data. Deletion removes the account and all progress; see Data & deletion for what is kept afterwards and for how long.
Changes
The version date at the top of this page changes whenever the policy does. While the page is marked interim, it is a factual description of the site under legal review, and it may be reworded without notice.